Vendors - Improvements in process
Invoice Submittal Instructions:
1. Email – the fastest payment processing option is to email your invoices to:
hoa-accountinginvoices@payableslockbox.com
2. Mail – a slower payment processing option is to mail your invoices to:
(Association Name)
c/o HOA Accounting Services
PO Box 4579 Dept. 116
Houston, TX 77210-4579
3. Fax – the last option is to fax your invoice to: (925) 956-7599
For any questions, please reach out to our AP department at (925) 332-2200 Option 2 or email ap@hoa-accounting.com.
Frequently Asked Questions (FAQs):
When are payments issued? Every weekday upon approval of management and/or board members required.
How often does AP process payments? Once a week on Thursday unless there is a holiday.
What is needed to process a payment? Copy of invoice and W-9 on file.
What payment options are available? Check, ACH and credit card.
Are there any fees to be paid by ACH or credit card? Yes, this is done through a third party and they will disclose these fees prior to any approval to update payment methods.