Locations

Bay Area
2261 Market Street STE 4100
San Francisco, CA 94114
Phone: 925-332-2200
Fax: 888-857-3999 
Text: 844-989-HANK
Southern California
402 West Broadway Suite 400
San Diego, CA 92101
Phone: 925-332-2200 
Fax: 888-857-3999 
Text: 844-989-HANK
Northern California
960 Emerald Bay Road STE 3
South Lake Tahoe, CA 96150
Phone: 925-332-2200 
Direct: 888-857-3999 
Text: 844-989-HANK

Hours of Service

Monday through Friday, 9:00 a.m. to 4:30 p.m. Pacific Standard Time

Departments

Accounts Receivable

(925) 332-2200 Option 1
  • Homeowner Billing Inquiries/Customer Service
  • Mailing and/or Emailing of Statements & Inserts
  • Autopay, Check, ACH, & Other Payment Arrangements
  • Email

    Accounts Payable

    (925) 332-2200 Option 2
  • Vendor Bill Payments
  • Budget Preparations
  • Bank Changes





  • Email

    Financial Reporting

    (925) 332-2200 Option 89
  • Monthly Financial Statements
  • Bank Reconciliations
  • CPA Liaisons





  • Email

    Escrow

    (925) 332-2200 Option 3
  • Document Requests
  • Questionnaires
  • Demands






  • Email

    Management

    (925) 332-2200 Option 6
  • Sales
  • Onboarding/ Offboarding
  • Escalations






  • Email

    Contact Our Team

    Click on any employee’s bio to see job titles some information about related work experience and education.

    Management

    Tawny Bartel

    Tawny Bartel

    CEO/Owner
    (619) 961-1000

    Email

    Management Experience
    2007 to present


    Education
    Associate Degree- Business Administration
    Riverside Community College


    Certifications
    Certified Manager of Community Associations (CMCA®)- Community Association Managers International Certification Board
    Association Management Specialist (AMS)- Community Association Institute
    Professional Community Association Manager (PCAM)- Community Association Institute

    Jamie Ryan

    Jamie Ryan

    Vice President
    (925) 332-2210

    Email

    Accounting Experience
    2005 to present

    Education
    Associates Degree in Accounting &
    Bachelor Degree in Accounting,
    University of Phoenix

    Karen Padilla

    Karen Padilla

    Director of Operations
    (925) 332-2212

    Email

    Accounting Experience
    2010 to present

    Education
    Associate Degree in Business Administration
    Heald College

    Certifications
    Certified Manager of Community Associations (CMCA®)- Community Association Managers International Certification Board

     

    Taylor Chism-Salazar

    Taylor Chism-Salazar

    Director of Business Development
    (925) 332-2216

    Email

    Accounting Experience
    2008 to present

    Education
    Diablo Valley College

    Our Team

    Adriana Camacho

    Adriana Camacho

    Accounts Payable Specialist
    (925) 332-2208

    Email

    Accounting Experience
    2014 to present

    Education
    Chaffey College

    Angela Gagnon

    Angela Gagnon

    Accounts Payable Specialist
    (925) 338-9365

    Email

    Accounting Experience
    2012 to present

    Education
    Nashua Community College

    Angelica Flores

    Angelica Flores

    Accounts Receivable Specialist
    (925) 421-2826

    Email

    Accounting Experience
    2014 to present

    HOA Experience
    2014 to present

    Education
    Lone Star College

    Angie Zimardo

    Angie Zimardo

    Accounts Receivable Specialist
    (925) 338-7732

    Email

    Accounting Experience
    2019 to present

    Education
    Staff Accountant Certification – Goldenwest College

    Orange Coast College

    Breanna Baker

    Breanna Baker

    Staff Accountant
    (925) 332-2213

    Email

    Accounting Experience
    2012 to present

    Education
    Diablo Valley College

    Chelsie Rieser

    Chelsie Rieser

    Senior Accounts Payable Specialist
    (925) 430-6190

    Email

    Accounting Experience
    2021-present

    Education
    Clemson University
    Accounting Clerk Certificate – Berkley Adult School

    Colleen Ghirardi

    Colleen Ghirardi

    Staff Accountant 
    (925) 332-2209

    Email

    Accounting Experience
    1987 to present

    Education
    Los Angeles Valley College

    Edwin Ramos

    Edwin Ramos

    Senior Accounts Receivable Specialist
    (925) 332-2214

    Email

    Accounting Experience
    2016 to present

    Education
    Bachelor of Science and Business Administration with an emphasis on Accounting

    Heather Moore

    Heather Moore

    Escrow & Senior Accounts Receivable Specialist
    (925) 332-2215

    Email

    Accounting Experience
    2007 to present

    Education
    Sacramento City College

    Diablo Valley College

    Heidi Guzman

    Heidi Guzman

    Senior Accounts Receivable Specialist
    (925) 332-2211

    Email

    Accounting Experience
    1997 to present

    Education
    College of the Siskiyous, Argosy University

    Diablo Valley College

    Jackie Looney

    Jackie Looney

    Staff Accountant
    (925) 430-5926

    Email

    Accounting Experience
    1999 to present

    HOA Experience
    2017 to present

    Management Experience
    2018 to present

    HR and Payroll
    2009 to present

    Bachelor’s Degree in Business Management, Linfield College

     

    Lilli Bouillion

    Lilli Bouillion

    Accounts Receivable Specialist
    (925) 421-2261

    Email

    Accounting Experience
    2018 to present

    HOA Experience
    2016 to present

    Michelle Barisof

    Michelle Barisof

    Accounts Payable  Specialist
    (925) 727-3273

    Email

    Accounting Experience
    1996 to present

    Education
    Pierce College

    Learning Tree University

    Natalia Parsons

    Natalia Parsons

    Accounts Payable 
    Specialist
    (925) 331-0176

    Email

    Accounting Experience
    2011 to present

    Education
    San Jacinto College

    Rhode Barrera

    Rhode Barrera

    Accounts Receivable 
    Specialist
    (925) 332-2205

    Email

    Accounting Experience
    2021 to present

    HOA Experience
    2020 to present

    Education
    Lone Star College

    Sara Biller

    Sara Biller

    Accounts Payable Specialist
    (925) 421-2742

    Email

    Industry Experience
    2017-present

    Education
    Consumnes River College

    CACM (California Association of Community Managers)

    Our Founder

    Gary Satterfield

    Gary Satterfield

    Founder & Board Member

    Accounting & Project Management Experience
    1979 to present

    Education
    BA – Computer Science,
    University of Texas at Austin

    Our Story

    HOA Accounting Services, Inc. “HOAAS” was founded in 2003 by Gary Satterfield after many successful years in the corporate world. Gary served on the Board of Directors for his homeowners association which allowed him to discover a need for third party bookkeeping services in the HOA industry. The company started in Walnut Creek at his home, getting the first “official” office in Pittsburg, CA, and then moving to our current headquarters in Concord. The company slowly grew from a team of 1 to a team of 12.

    In 2014, Tawny Bartel became a client with Choice Management Solutions. After 14 years in the management industry and 7 years with Choice Management Solutions, Tawny decided to get out of management. Gary provided an opportunity to move over to the accounting side which eventually turned into an opportunity for her to take over the business when he retired at the end of 2021.

    The team has expanded from a team of 12 to a team of 23 with locations in Concord and San Diego and team members in multiple states. The need for additional financial control and  third party services providing checks and balances for Community Associations has only grown. We look forward to seeing what comes next!