Vendors
Invoice Submittal Instructions:
1. Email – the fastest payment processing option is to email your invoices to:
invoices@hoa-accounting.com
2. Mail – a slower payment processing option is to mail your invoices to:
(Association Name)
c/o HOA Accounting Services
2261 Market Street STE 4100
San Francisco, CA 94114
For any questions, please reach out to our AP department at (925) 332-2200 Option 2 or email ap@hoa-accounting.com
Frequently Asked Questions (FAQs):
When are payments issued? Every weekday upon approval of management and/or board members required.
How often does AP process payments? At least, once a week on Thursday unless there is a holiday
What is needed to process a payment? Copy of invoice and W-9 on file.
What payment options are available? Check, ACH and credit card.
Are there any fees to be paid by ACH or credit card? Standard ACH payments are now free but there additional options available for a small fee to include same day options. Fees will be disclosed in our new vendor portal and payment preferences can be updated at any time.
NEW Vendor payment Portal
Our company recently added a self service portal for vendors to access and update information directly through our software program. Every vendor will receive an email from Vantaca Vendor with an invitation to register once we add a new vendor to our system (upon receipt of an invoice and W-9). This portal will allow vendors to handle the following through this site:
- Update Forms and Contact Information
- Review and Update Payment Preferences (check, ACH, Same Day, Credit card, etc.)
- Review Status of Invoices and Payments.
